Privacy Policy

Last updated: April 5th, 2025

Chat Gold is operated by ZenStudy Technologies FZCO ("we", "us", or "our"), registered in Dubai Silicon Oasis free zone. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Data Collection and Processing

1.1 Local and Server Processing

While initial data processing in Chat Gold happens locally on your device, the core functionality of viewing chat moments requires inviting friends and chatting with them through our app. This social feature necessitates server-side processing. When you use the app, relevant data will be transmitted to and processed on our infrastructure to enable these essential social interactions.

1.2 Analytics Data

We use PostHog and Plausible analytics to understand how users interact with our app and improve our service. This includes:

• App usage patterns and feature interactions
• Device information (model, OS version)
• App performance metrics
• Crash reports

1.3 Social Features

To use Chat Gold's core functionality, you need to invite friends and chat with them through our app. This requires sharing specific content with our servers to facilitate these social interactions. By using our app, you consent to this necessary data processing.

2. Data Usage

We use collected data for:

• Providing and improving our services
• Facilitating communication between users
• Analyzing app performance and user behavior
• Debugging and technical issue resolution
• Communicating important updates

3. Data Protection

We implement appropriate technical and organizational measures to protect your data. However, no method of electronic storage or transmission is 100% secure.

4. Third-Party Services

Our app uses the following third-party services:

• PostHog - For analytics and feature flag management
• Plausible - For privacy-friendly analytics
• Cloudflare - For content delivery and API hosting

5. Your Rights

You have the right to:

• Access your personal data
• Request deletion of your data
• Opt-out of analytics collection
• Export your data

6. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at hey@5sides.dev

9. Data Storage Location

Our services are hosted in the European Union and the United States. By using our Service, you consent to your information being transferred to and processed in these locations.